Job Openings

Remote Support Specialist (Bilingual: French/English) Work-from-home opportunity with a leading service-oriented firm

The Role

As a Remote Support Specialist, you’ll be the friendly voice assisting customers across North America in both French and English. You’ll help troubleshoot basic issues, offer product guidance, and deliver a memorable customer experience—all from the comfort of your home.

What You’ll Do

• Handle inbound calls and online queries
• Resolve everyday issues with a smile
• Stay current on popular tech products (smartphones, tablets, wearables, etc.)
• Recommend solutions or services when appropriate
• Document support interactions in internal systems

What You’ll Bring

• Fluent in French and English
• 1+ year of customer service experience
• Strong multitasking and computer navigation skills
• A distraction-free home workspace
• High-speed internet and a reliable computer
• Passion for tech and helping others

Why You’ll Love It

• Competitive hourly rate: $16–$25 + incentives
• Paid training and development opportunities
• Health, dental, and retirement benefits
• Access to wellness and mentorship programs
• Inclusive, people-first company culture
• Early pay access and employee referral bonuses
• Career growth from within